Privacy & cookies

Who we are

Expat Care+ provides international health insurance comparisons and personal support. For privacy questions, contact hello@expatcareplus.com.

What we collect and why

We use your residence, nationality, covered ages and deductible choice to retrieve quotes. Your name, email, optional phone number, shortlist and contact preferences help us save your comparison and respond to your enquiry. We keep private follow-up notes and reminders to manage that response. Required fields are marked.

The forms do not subscribe you to marketing or activate insurance. Please do not submit medical records, identity documents or payment details.

Service providers

We use hosting, storage, quote-pricing and communication providers to deliver this service. Coverage details go to an external pricing provider; your name, email and phone number are not included in pricing requests. Providers may process technical request data and handle information outside your country.

Third-Party Links

Our website may contain links to third-party websites. We do not control their privacy practices. Please review their privacy policies before providing personal information. This does not affect your rights concerning information handled by Expat Care+.

Cookies and security

Our quote and contact features do not add advertising pixels or cross-site marketing trackers. We count general activity in daily totals without contact details or coverage inputs. We also save campaign labels from advertising links with your enquiry and record plan choices and WhatsApp-link openings to understand which journeys lead to requests and sales. We do not add advertising cookies or save click identifiers for this reporting. Temporary IP-address hashes help prevent automated abuse.

Hosting and sign-in services use necessary cookies and technical information. Care Desk uses a necessary session cookie for authorised staff access and stores staff account and access-history records. Browser cookie controls may affect sign-in. Keep your quote links and downloaded PDFs private. No online service can guarantee absolute security.

How long we keep information

We keep enquiries, saved quotes and related notes to manage your request and ongoing relationship with us. These records do not expire automatically. You can contact us to request deletion, subject to applicable record-keeping requirements. Quote-access tokens expire within 24 hours; saved quotes do not extend price validity. Email, WhatsApp and downloaded copies follow their own storage arrangements.

Your choices

Email us to request access, correction or deletion, withdraw contact permission, or raise a concern. Include your quote reference if available. We may need to verify your request. Withdrawal does not undo earlier processing. Other rights, including complaints to a data protection authority, depend on applicable law.